Step One:
Please check with us first on the availability of the merchandise listed here. Most of these items are in very limited supply and most are out of print or hard to find. Simply fill out the Grateful Fred Merchandise Request Form by clicking on the button here :

Payment Information:
We accept checks, money orders and all major credit cards as well as payment with PayPal and instant checking through CheckMan (Please ask for details from Grateful Fred about using CheckMan or PayPal). Checks and money orders should be made payable to Grateful Fred Music. All payment MUST be in US Funds. (SEE ORDER FORM FOR MORE PAYMENT INFORMATION)

Delivery Information:
We strive for fast service! Most orders will be sent within 48 hours. Most US orders will be shipped First Class or Special Standard USPS Rate, unless faster service is requested. If you would like UPS, Federal Express, or any other services, please ask!

Foreign Orders:
Foreign customers, please contact us for shipping rates.  You can contact us by phone, fax, mail or email. Let us know what you would like to order, and we will let you know what items are still available and your shipping/handling costs. Please indicate whether you would like surface mail, airmail, or any other shipping service. We will be glad to hold items longer than the usual 10 days, but please be serious about your requests!

Tax Information:
No tax is required UNLESS you live in Tennessee! Then, please include 8.25% sales tax.

Order Information:
After you receive confirmation from us that the merchandise you would like to order is available, simply send in your order form with proper payment. We hold items for 10 days but prefer you send in payment right away. PLEASE, if you change your mind about purchasing something, email us or call us and CANCEL your order. If you need additional time, please ask, and we will try to accomodate you.  If you order something that is out of stock, we will send a credit or a refund. We suggest you list a couple of substitutes and tell us whether you would prefer a refund or a credit. (See Order Form)

Return Information:
Please if you are unsatisfied with anything, contact us. We want you to be happy, and we will do everything we can to keep you as a satisfied customer. If there are ANY problems, simply let us know. Please be aware of the grading system and what you paid for the item.

Questions:
If you have any questions about anything such as what songs are on the recording, style of music or anything else, contact us anytime. If you would like to talk to a human being, try telephoning between 7:00-12:00 p.m. Central Time. Please don't just leave your name and telephone number. Please leave a detailed message with your question and your telephone number and someone will be glad to return your call as soon as possible. I'm sorry, but if you are just asking about the availability of something and we do not have it, we cannot return your telephone call. We will call you, however, when/if we locate it. It gets expensive returning call just to say we don't have something. We hope you understand. If you email us, we will let you know by email.

To Receive A Printed Copy of Our Catalog:
Our printed catalog is offered free once to anyone desiring it! We only ask that you show an interest to continue receiving it.  There is no minimum purchase ever required! If you don't see anything in this catalog but would like to continue receiving it, just email or telephone us and let us know.  If we do not see any interest, we will discontinue sending it. We will send out a new catalog approximately every two months. However, our web site is updated regularly!