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Don O’Neill
Independent Consultant

9305 Kobe Way
Montgomery Village, Maryland 20886
(301) 990-0377
ONeillDon@aol.com


The use of this biographical information is to be limited to those purposes required for participation as an Expert Witness. A general business biography can be found here.

Don O’Neill served as an Expert Witness before the United States District Court for the Eastern District of Virginia in the GRC International, Inc., Plaintiff, v. The George Washington University, Defendant (Civil Action No. 00-971-A). The case involved a dispute over payment associated with a Y2K Remediation project and involved the Software Engineering Institute’s Capability Maturity Model.

Don O’Neill served as an Expert Witness before the United States District Court for the Eastern District of Wisconsin in the WICOR, Inc. and Subsidiaries v. United States of America (Civil No. 97-C-0393), Judge Aaron E. Goodstein presiding. The case involved the Research and Experimentation Tax Credit and its application to large scale software development associated with customer-care information systems, in this case, the gas utility industry.

Don O’Neill served as an Expert Witness in the process patent infringement dispute between Grant Street Group and LMG Markets, Inc. associated with the United States Bankruptcy Court, Southern District of New York, Chapter 11 LMG Markets, Inc., Case No. 02-23335 (ASH). The case involved United States Patent, Harrington et al., Patent Number 6,161,099, Date of Patent 12 December 2000.

Don O’Neill served as an Expert Witness for the plaintiff in the process patent infringement dispute between MuniAuction, Inc., and Thomson et al in the United States District Court for the Western District of Pennsylvania, Case No. 01-1003. The case involved United States Patent, Harrington et al., Patent Number 6,161,099, Date of Patent 12 December 2000. On 5 October 2006 the jury confirmed the validity of the patent, handed down a judgment of willful infringement, and awarded MuniAuction, Inc. $38.4M. On 31 July 2007 the United States District Judge in Pittsburgh entered a permanent injunction, doubled the jury’s damage award, and added $7.6 million in prejudgment interest bringing the total judgment amount to $84.6 million.

Don O’Neill served as an Expert Witness in CIVIX-DDI v. National Association of Realtors et al., Civil Action No. 05-C-6869 in the United States District Court for the Northern District of Illinois, Eastern Division.




Summary

Forty-eight years in software engineering management, technology, marketing, and consulting.

  • Current duties (eighteen years) as an independent consultant: conducting defined programs for managing strategic software, implementing an organizational Software Inspections Process, directing the National Software Quality Experiment, implementing Software Risk Management on the project, conducting the Project Suite Key Process Area Defined Program, conducting Global Software Competitiveness Assessments for government, DOD industry, and commercial clients, and providing expert witness testimony on the state of the practice in developing and fielding large scale industry software and the complex factors that govern their outcome.

  • Previous duties (three years) as a Senior Member Technical Staff at Carnegie Mellon University’s Software Engineering Institute (SEI) under IBM’s Technical Academic Career Program: developed a blueprint for charting software engineering evolution in the organization including the training architecture and change management strategy needed to transition skills into practice.

  • Earlier duties (twenty-seven years) career with IBM’s Federal Systems Division: completed assignments in management, technical performance, and marketing in a broad range of applications including space systems, submarine systems, military command and control systems, communications systems, and management decision support systems.





Education
Bachelor of Science, Mathematics, Dickinson College, Carlisle, Pennsylvania

Employment History:
Independent Consultant (1990-Present)
9305 Kobe Way
Montgomery Village, Maryland 20886

Software Engineering Institute (1987-1990)
Carnegie Mellon University
4500 Fifth Avenue
Pittsburgh, Pennsylvania 15234

IBM Federal Systems Division (1960-1987)
6700 Rockledge Avenue
Bethesda Maryland 20817



Honors and Distinctions

Awarded IBM’s Outstanding Contribution Award three times:


1. 1980-1982 Software Development Manager for the Global Positioning Ground Segment (500,000 source lines of code) and a team of 70 software engineers within a $150M fixed price program.

  • The ground station commands and controls the constellation of GPS satellites used to provide very accurate location data. The project was performed on schedule within fixed price cost and met the mission during Desert Storm.

2. 1977-1979 Manager of the FSD Software Engineering Department responsible for the origination of division software engineering strategies, the preparation of software management and engineering practices, and the coordination of these practices throughout the division’s software practitioners and managers.
  • This technology transition initiative was adopted by IBM for its commercial divisions where it employed the software process assessment method that became the basis for the Software Engineering Institute’s Software Process Assessment Program.

3. 1972-1974 Manager of Data Processing for the Trident Submarine Command and Control System Engineering and Integration Project responsible for architecture selections and software development planning (1.2M source lines of code).
  • The Trident Submarine is one of the nation’s strategic defenses. The Project employed an early adaptation of the incremental development method delivering four software increments to the Land-based Evaluation Facility at Newport, RI.

Served on the Executive Board of the IEEE Software Engineering Technical Committee and as a Distinguished Visitor of the IEEE.

Founding member of the Washington DC Software Process Improvement Network (SPIN).

Founding member and board member of the National Software Council and President of the Center for National Software Studies (CNSS) from 2005 to 2008.

Active speaker on software engineering topics and has served as the Program Chairman and Program Committee member for several conferences.



Publications
“Public Policy Strategy for Deploying Resiliency in the Critical Infrastucture”, The Competitor Vol. 11 No. 6, July 2008
http://members.aol.com/ONeillDon2/competitor11-6.html

“Critical Infrastructure Challenges”, The Competitor Vol. 11 No. 5, May 2008
http://members.aol.com/ONeillDon2/competitor11-5.html

“The Constellation of Public Policy Measures Impacting the Cartesian Coordinates Circumscribing Resiliency Assurance”, The Competitor Vol. 11 No. 4, March 2008
http://members.aol.com/ONeillDon2/competitor11-4.html

“Step Away From the Tipping Point”, The Competitor Vol. 11 No. 3, January 2008
http://members.aol.com/ONeillDon2/competitor11-3.html

“Assurance Assertion Management “, The Competitor Vol. 11 No. 2, November 2007
http://members.aol.com/ONeillDon2/competitor11-2.html

“Defining Resiliency”, The Competitor Vol. 11 No. 1, September 2007
http://members.aol.com/ONeillDon2/competitor11-1.html

“Shifting Paradigms: Protection and Resilience; Suppliers and Consumers; Incentives and Costs”, The Competitor Vol. 10 No. 6, July 2007
http://members.aol.com/ONeillDon2/competitor10-6.html

“Determining and Verifying Security Return on Investment “, The Competitor Vol. 10 No. 5, May 2007
http://members.aol.com/ONeillDon2/competitor10-5.html

“Maturity Framework for Assuring Resiliency Under Stress”, The Competitor Vol. 10 No. 4, March 2007
http://members.aol.com/ONeillDon2/competitor10-4.html

“Resiliency Under Stress… A Research Imperative”, The Competitor Vol. 10 No. 3, January 2007
http://members.aol.com/ONeillDon2/competitor10-3.html

“Canonical Model for Expressing a Statement of Electronic-based Critical Infrastructure Sector Dependency”, The Competitor Vol. 10 No. 2, November 2006
http://members.aol.com/ONeillDon2/competitor10-2.html

“Criteria and Guidance for Peer Review of Open Source Artifacts”,
The Competitor Vol. 10 No. 1, September 2006
http://members.aol.com/ONeillDon2/competitor10-1.html

“Business Considerations and Foundations for Transforming and Assuring Software Security”, The Competitor Vol. 9 No. 6, July 2006
http://members.aol.com/ONeillDon2/competitor9-6.html

“Framing a Breakout Strategy for the U.S. Software Workforce Shortfall”, The Competitor Vol. 9 No. 5, May 2006
http://members.aol.com/ONeillDon2/competitor9-5.html

“Does Software Product Line Practice Scale Up To Accommodate Enterprise Innovation, Offshore Outsourcing, and Systems of Systems?”, The Competitor Vol. 9 No. 4, March 2006
http://members.aol.com/ONeillDon2/competitor9-4.html

“Team Innovation Management: Research into Practice”, International Process Research Conference, Software Engineering Institute, CMU/SEI-2006-SR-001, January 2006, page 60-71

“Resiliency Under Stress: Competitiveness and Security Update”, The Competitor Vol. 9 No. 3, January 2006
http://members.aol.com/ONeillDon2/competitor9-3.html

“High Paying Jobs From Offshore Outsourcing: An Oxymoron”, Bill Elder interviews Don O’Neill for Technical Support Magazine, December 2005

“Exploring the Quiet Crisis and Some of Its Business and Economic Implications”, The Competitor Vol. 9 No. 2, November 2005
http://members.aol.com/ONeillDon2/competitor9-2.html

“The Smart Pipe of Team Innovation Management”, The Competitor Vol 8 No 6, July 2005
http://members.aol.com/ONeillDon2/competitor8-6.html

“Competition Versus Security”, The Journal of the Quality Assurance Institute, Vol. 19 No. 1, January 2005

“Macroeconomics, Microeconomics, and Innovation”, The Competitor Vol.8 No.3, January 2005
http://members.aol.com/ONeillDon2/competitor8-3.html

“Encouraging Competitiveness, Innovation, and Productivity”, The Competitor Vol. 8 No.2, November 2004
http://members.aol.com/ONeillDon2/competitor8-2.html

“Competition Versus Security”, CrossTalk, The Journal of Defense Software
Engineering, June 2004
http://www.stsc.hill.af.mil/crosstalk/2004/06/0406ONeill.pdf

“Inside Track to Offshore Outsourcing”, The Competitor, Vol 7 No 4, March 2004
http://members.aol.com/ONeillDon2/competitor7-4.html

“Welcome to Capability Maturity Models Hell!”, The Competitor, Vol 7 No 3, January 2004
http://members.aol.com/ONeillDon2/competitor7-3.html

“Introduction to Global Software Competitiveness”, CrossTalk, The Journal of Defense Software Engineering, Online Articles, October 2003
http://www.stsc.hill.af.mil/crosstalk

“Think Before Going Offshore”, eWeek Magazine, Free Spectrum Opinion, 15
September 2003, page 55
www.eweek.com/article2/0,4149,1268789,00.asp

“ Return on Investment Using Software Inspections”, IEEE Software, submitted 28 August 2003

“Outsourcing Software Operations: Some In’s and Out’s”, CrossTalk, The Journal of Defense Software Engineering, submitted 9 August 2003

“National Software Quality Experiment, A Decade of Measurement 1992- 2002“, Journal of Systems and Software, submitted 18 March 2003

“Determining Return on Investment Using Software Inspections”, CrossTalk, The Journal of Defense Software Engineering, March 2003, pp. 16-21
http://members.aol.com/ONeillDon/roi-essay.html

“Return on Investment Using Software Inspections”, International Conference on Software Process Improvement, 19-20 November 2002, University of Maryland, Adelphi, Maryland
http://members.aol.com/ONeillDon/roi-essay.html

“Competition Vesus Security”, Keynote Presentation, Quality Week 2002 Conference, San Francisco, September 2002
http://members.aol.com/ONeillDon2/comp-sec-paper.html

“Competition Vesus Security”, The Competitor Vol 5 No 6, July 2002
http://members.aol.com/ONeillDon2/competitor5-6.html

“Software Inspections: Positive Results to Date”, IEEE Tutorial on Software Management, May 2002

“Homeland Security Infrastructure for Critical Software Operations”, The Competitor Vol 5 No 4, March 2002
http://memebers.aol.com/ONeillDon2/competitor5-4.html

“Return on Investment Using Software Inspections”, submitted to CrossTalk, The Journal of Defense Software Engineering, submitted by request, January 2002
http://members.aol.com/ONeillDon/roi-essay.html

“Peer Reviews”, Encyclopedia of Software Engineering Second Edition, John Wiley &Sons, Inc., New York, volume 2, pp. 929-945, 2002
http://members.aol.com/ONeillDon2/peer-reviews.html


“An Introduction to Global Software Competitiveness”, submitted to CrossTalk, The Journal of Defense Software Engineering, submitted August 2001

“Country Report on the US Software Industry”, IEEE Software Magazine, November/December 2001, submitted by request August 2001
http://members.aol.com/oneilldon2/competitor5-3.html

“Return on Investment Using Software Inspections”, 11th International Conference on Software Quality, 22-24 October 2001, Pittsburgh, Pennsylvania
http://members.aol.com/ONeillDon/roi-essay.html

“National Software Quality Experiment: A Lesson in Measurement 1992-1998”, ISACC ‘99, 1-3 March 1999

“Set Direction, Provide Fuel, and Control Environment... Be Globally Competitive”, e-GOV Journal, The Journal for Electronic Commerce, Volume 2 Issue 1, December/January 1999

“National Software Quality Experiment: A Lesson in Measurement 1992-1998”, Society for Software Quality: Round Table, 25 January 1999

“National Software Quality Experiment: A Lesson in Measurement 1992-1997”,CrossTalk, The Journal of Defense Software Engineering, Vol. 11 No. 12, Web Addition, December 1998

“National Software Quality Experiment: A Lesson in Measurement 1992-1997” Twenty-Third Annual Software Engineering Workshop, NASA Goddard Space Flight Center, Greenbelt, Maryland, 2-3 December 1998

“Threats to the Nation’s IT Resources and Potential Management Responses”, E-Gov Conference, July 1998

“Software Inspections and the Year 2000 Problem”, CrossTalk, The Journal of Defense Software Engineering, Vol. 11 No. 1, January 1998

“Software Maintenance and Global Competition”, Journal of Software Maintenance: Research and Practice, John Wiley and Sons, Ltd., Vol. 9, 379-399, November/December 1997

“Product Assessment Versus Process Improvement”, Debate Format, IEEE Northern Virginia,18 September 1997

“The Competitor”, http://members.aol.com/ONeillDon2/new_competitor_index.html, July 1997

“National Software Quality Experiment: A Lesson in Measurement 1992-1996”, Quality Week Europe Conference, Brussels, November 1997

“Global Software Competitiveness Assessment Program”, Quality Week Europe Conference, Brussels, November 1997

“National Software Quality Experiment: A Lesson in Measurement 1992-1996”, Quality Week Conference, San Francisco, May 1997

“Software Value Add Study”, ACM Software Engineering Notes, Vol 22 No 4, July 1997

“Issues in Software Inspections”, IEEE Software Magazine, January/February 1997

“Setting Up a Software Inspection Program”, CrossTalk, The Journal of Defense Software Engineering, Vol. 10 No. 2, February 1997

“National Software Quality Experiment: Results 1992-1995”, Software Technology Conference, Salt Lake City 1996

“National Software Quality Experiment”, International Conference on Software Quality, Washington, DC, 1994

“Software Inspections: More Than a Hunt for Errors”, Cross Talk, Issue 30, January 1992

“Software Inspections Tutorial”, Software Engineering Institute, Technical Review, 1988

“Software Engineering and Ada in Design” Washington Ada Symposium, 1986

“Integration Engineering Perspective”, The Journal of Systems and Software, 3, 77-83, 1983

“Software Reliability: A Perspective”, IEEE Total Systems Reliability Symposium, National Bureau of Standards, 1983

“Confident Software Cost Estimation”, Software Engineering Exchange, Vol 4, No 2, 1982

“The Management of Software Engineering”, IBM Systems Journal, Vol 19, No 4, 1980



Patents

An inventor, Don O’Neill has a patent pending on “Business Management and Procedures Involving Intelligent Middleman”, an apparatus and method for the inside track to offshore outsourcing which employs the trusted pipe and intelligent middlemen in protecting bits at the water’s edge.

An inventor, he has a patent pending on “Business management and procedures involving a smart pipe of tiered innovation management teams”, an apparatus and method for the conduct of team innovation manangent which coordinates harvesting ideas as intellectual property from knowledge workers on projects, selecting the most promising ideas and refining them into well framed statements of value, and impacting the business strategy and development with the best ideas for improving the competitiveness and profitability of the business and the value of the enterprise.

Trademark
He has a registered trademark for “Trusted Pipe™”.

He has a trademark pending for “Smart Pipe”.

® Trusted Pipe is registered with the U.S. Patent and Trademark Office by Don O’Neill.


Don O’Neill Consulting 2008