 
Feb 97 - Feb 01
CSF/Cousin Sports Food, Inc. -
Virginia Beach, Virginia
General Manager/Partner
Oversaw four fast food locations in the Virginia Beach area; managed all facets
including budget/costs management, records, taxes and documentation. Developed and
implemented procedures and policies from start. Oversaw remodeling including the
coordination of contractors. Noted for efforts and achievements for lowering of costs and
enhancing volumes. Also recognized for excellence in personnel training and conducting of
seminars. Supervised 80 (including 12 key) personnel. Coordinated logistics, negotiated
contracts research, demographics issues, and redesigned facilities for optimum efficiency
and safety. Conducted sales meetings and enjoyed growth due to attention to detail.
1995 – 1997
Lake Mountain Resort Hotel - Mountain Lake, Virginia
Manager
Developed entrepreneurial opportunities dealing in Entertainment. Oversaw
entertainment and lodging facilities and managed logistics for special functions for
business and commercial events. Supervised 15 personnel and trained staff; handled
customer relations and promotion of facilities.
Summers 1991 - 1994
Holiday Inn - Virginia Beach, Virginia
Manager
Coordinated personnel and staffing of special events; managed customer service
concurrently with earning college degree. Received advancements and recognition for
performance excellence. Noted for project management and Quality Assurance.
Virginia Polytechnic Institute - Blacksburg, Virginia
Bachelor of Hospitality Management/
Business Administration
Alpha College of Real Estate - Virginia Beach, Virginia
Licensed, 2001 |
• Strong appreciation
for the importance in service and satisfaction in generating business. Establish and
maintain positive rapport with personnel and customers.
• Outstanding communication skills. Computer literacy includes MS Word,
Excel, Access, PowerPoint, internet applications, et al.
• Knowledgeable in safety, security, customer relations, personnel
training & management, cost & waste reduction and Quality Assurance.
• Knowledgeable in safety, security, customer relations, personnel
training & management, cost & waste reduction and Quality Assurance.
• Expertise in all facets of Business Operations. Ensure accountability in
records and documentation. Conduct meetings for Quality Assurance.
e-mail: Ruzzij@aol.com
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