EDUCATION

·         Anticipated Graduation Date: March 2002

·         APA Accredited Program

·         Dissertation Title: Seasonal Utilization Patterns of Mental Health Services

·         Doctoral Intern in Psychology (Psy.D.) Counseling and Career Development Center Grand Valley State University: APA Accredited (2000-2001)

 

UNIVERSITY OF CENTRAL FLORIDA Orlando, FL

Bachelor of Science in Psychology, May 1991

 

BREVARD COLLEGE Brevard, NC

Associates Arts Degree in Liberal Studies, May 1988

CERTIFICATIONS AND SPECIAL SKILLS

CERTIFICATIONS
Critical Incident Stress Management (Basic & Advanced)	Certified Behavior Analyst State of Florida, 1994 to 1999	Emergency Medical Technician State of Florida, 1992 to 1996
	American Heart Association Basic Cardiac Life-support (CPR) Instructor

 

SPECIAL SKILLS
Crisis Intervention	Critical Incident Stress Management	Alcohol Education and Awareness
Stress Management and Wellness	Smoking Cessation	Psychoeducational Evaluation  (LD, ADHD)
Health Psychology / Behavioral Medicine	Clinical Data Management	Consultation And Outreach
Program and Presentation Development	Website Development	Extensive Computer Skills
Career Development  and Assessment	Short-Term Psychotherapy	American Red Cross Disaster Action Team Training

PROFESSIONAL EMPLOYMENT AND TRAINING EXPERIENCES

Grand Valley State University – Counseling and Career Development Center

Allendale, MI                July 2000 – Present                Pre-Doctoral APA Accredited Internship/Post-Doctoral Fellowship

Clinical

·         Provided individual therapy to a broad range of college students.

·         Provided career development through assessment and counseling.

·         Provided learning disability and personality assessments.

·         Provided Critical Incident Stress Management services including Crisis Management Briefings (CBM), Defusings, and Debriefings to residents and staff.

·         Provided on-call and in-office crisis intervention services to the campus community.

·         Attended training workshop for the University’s Allies and Advocates program, whose mission is to offer support and resources in a safe environment for members of the university’s community with issues of sexual orientation.

 

Supervision and Administration

·         Develop and enhance crisis response and critical incident stress management services.

·         Provided supervision and training of campus peer educators.

·         Participated in the center’s intern applicant selection process.

·         Provided crisis intervention training to pre-doctoral interns.

 

Psychoeducational/Outreach Programs and Consultation Services

·         Developed and coordinated Time-Out, a weekly alcohol awareness group for students who have violated the university’s alcohol policy.

·         Served on the coordinating committee for the campus’ Passport program (a grant funded program providing non-alcoholic activities for Freshmen) including training and consultation for the program’s student leaders.

·         Provided outreach presentations and consultations to the campus community on: depression, suicide, counseling skills, alcohol awareness, stress management, sexual and relationship awareness, time management, money management, anxiety, planning for graduate school, and using humor to reduce stress.

·         Liaison and consultant to campus residence hall staff and to the campus child development (day care) center.

·         Marketed, developed, and led a seven-week smoking cessation and a ten-week stress management group.

·         Developed and presented “Using Humor in the Workplace” for campus staff.

·         Authored and published three articles in the campus newspaper: Sleep Hygiene, Smoking Cessation, and Benefits to using laughter for stress reduction.

·         Presented on the topic of stress management to the campus’ Carnival of Leadership.

·         Trained Resident Assistants and Graduate Housing Staff on issues of suicide intervention, crisis intervention, and listening skills.

·         Presented several individual workshops (stress management, relaxation, and time management) at Grand Valley State University’s Fourth Annual “Leadership Summit”. The purpose of this annual meeting is to provide an opportunity for students and faculty to build their leadership skills.

 

Data Management and Research

·         Designed database, using Access 2000, to track referrals and data regarding attendees to the center’s weekly alcohol awareness group.

·         Conducted research project with fellow interns on the design and implementation of the Time-Out group.

 

Teaching

·         Undergraduate course – Psychology of Adjustment (PSY 302)

 

Other Services

·         Designed website for the Passport program.

·         Proctored and administered national standardized tests (i.e. LSAT).

·         Interviewed for the campus newspaper on the topics of Stress Management and Smoking Cessation.

Psychological Services of Northfield

Northfield, MA                     December 1998 – April 2001       Clinical Services Consultant

Clinical

·         Conducted psychological and psychoeducational assessments of children and adolescents in office and school settings by administering, scoring, interpreting, and writing learning disability evaluations.

·         Provided individual therapy to adolescent boys in a private special education boarding school.

·         Provided clinical and behavioral consultations to staff of a private special education boarding school.

·         Provided individual therapy to adult and adolescent clients with ADHD.

 

Antioch New England Graduate School Psychological Services Center

Keene, NH                             July 1999 – May 2000                       Advanced Practicum Clinician, 2^nd and 3^rd Year Practicum

Clinical

·         Provided phone and face-to-face triage and intake screenings.

·         Provided individual therapy and participated in advance practicum experiences and trainings addressing health psychology issues (including pain management, biofeedback, hypnosis, surgery preparation, and cardiac rehabilitation).

·         Facilitated weekly cardiac rehabilitation group in community hospital.

·         Based on community need, designed and facilitated smoking cessation groups on-site and at local businesses.

·         Designed and facilitated ‘Parents of Children with ADHD’ group.

·         Provided parent consultations.

·         Assisted in the coordination and assignment of staff resources to provide crisis teams for critical incident debriefings and follow-up services to a local high school.

·         Provided individual adult, adolescent, and child therapy.

·         Provided individual therapy utilizing health psychology techniques (i.e. biofeedback, stress management, relaxation, hypnosis, and pain management).

·         Attended weekly health psychology, child, and parenting supervision and training seminar group.

·         Provided phone and face-to-face interventions and intake screenings with urgent need clients.

·         Facilitated Stress Management, Anxiety Mastery, and Cardiac Rehabilitation groups.

·         Provided psychoeducational and psychological testing with weekly group supervision meeting.

 

Supervision and Administration

·         Participated on the management team and assisted in policy development for the center’s operation.

·         Assisted in weekly testing supervision conferences and day-to-day peer supervision of testing and therapy clients.

·         Participated in weekly child and parenting group supervision and training seminars.

·         Managed, organized, and marketed the psychoeducational and psychotherapy groups to students and local community.

·         Teaching Assistant for Fundamental Skills Class focusing on Intake, Fundamental Counseling, Crisis Intervention, and Suicide Risk Assessment skills for two years.

·         Student representative on Antioch’s admission committee for two years.

 

Psychoeducational/Outreach Programs and Consultation Services

·         Program and behavioral consulting for Keene Housing Authority After School Club House program.

·         Staff training on behavioral management techniques for Keene Housing Authority After School Club House Program.

·         Represented clinic at community health fair. Presented on smoking cessation and wellness programs.

 

Data Management and Research

·         Collected and monitored outcome data on stress management, smoking cessation, and ADHD parenting groups.

·         Developed psychoeducational report writing assistant database and word processing template.

·         Developed symptom inventory scoring program using excel spreadsheet software.

 

Other Services

·         Developed initial clinic internet website.

 

Samaritans/SamariTEENS of the Monadnock Region

Keene, NH                             March 1999 – December 1999                       Interim Executive Director

Supervision and Administration

·         Provided supervision of hotline volunteers (adults and teens), on-call supervisors, SamariTEEN Coordinator, office staff, daily operations (including staffing, payroll, expenses, and hotline activities).

·         Training coordinator for new hotline volunteers.

·         Supervised crisis response services to local schools following critical incidents.

·         Representative to the Board of Directors.

 

Psychoeducational/Outreach Programs and Consultation Services

·         Presented community programs about suicide in local schools, churches, agencies, etc.

·         Presented at local agency funding sources (i.e. United Way, grant funding agencies, etc.).

·         Participated in the coordination of community fundraisers.

·         Representative at several community social service agencies' planning and collaboration meetings.

·         Provided information to community about the agency, suicide, and depression through interviews (radio and newspaper) and professional community service groups (i.e. Rotary club).

 

Data Management and Research

·         Developed database to track calls and volunteer services.

 

Mental Health Network

Altamonte Springs, FL                 July 1995 - December 1999                     Clinical/Data Systems Coordinator

Clinical

·         Assisted in the clinical development and implementation of a "psychological wellness program" including stress management, pain management, coping skills, and anxiety mastery.

·         Provided Urgent/Emergent Case Management and Crisis Intervention under the supervision of a Licensed Psychologist, a Licensed Mental Health Counselor, and Licensed Clinical Social Worker.

 

Supervision and Administration

·         Resolved concerns and complaints about services from providers and members.

·         Found, recruited, and credentialed providers into the network’s provider panel.

·         Reviewed, analyzed, and critiqued clinical systems procedures and issues.

 

Data Management and Research

·         Provided analysis of clinic issues and clinical quality issues/studies.

·         Developed and implemented a reporting system based on HEIDIS and NCQA standards.

·         Developed a managed care provider database system.

·         Used and developed reports for the EZ-Cap Manage Care Data system and RandR Report Writer Design

·         Developed a referral and client tracking database system.

·         Implemented computer based outcome measurement system.

·         Provided weekly, monthly, and annual reports on consumer profiles, service delivery information, and other clinical data (diagnostic, average length of stay/service, etc.).

·         Collected and reported on quarterly provider and consumer satisfaction.

·         Examined and reported on geo-access information and issues.

 

Other Services

·         Developed an office intranet and care management web site.

·         Developed and published a clinical and wellness internet on the world wide web.

·         Entered client eligibility and authorization for services into client database.

 

 

LAKESIDE ALTERNATIVES

Orlando, FL                          January 1992-July 1995                   Community Based Crisis Assessment Specialist

Clinical

·         Conducted initial assessments (including psychosocial history, diagnostic impression, and initial treatment planning) and crisis intervention within the community and office settings for a wide range of clinical issues, for clients of diverse ethnic and racial backgrounds, lifestyle backgrounds, and socio-economic status.

·         Participated in daily lead clinical team meetings for client care management under supervision of a Licensed Clinical Psychologist and Psychiatrist.

·         Co-facilitated an Anxiety/Panic disorder group, Depression Group, Crisis Support Group, and Inpatient Discharge Group.

·         Conducted Critical Incident Stress Debriefings.

 

Supervision and Administration

·         Department coordinator in charge of tracking client care management.

·         Interim supervisor for Aftercare (case management) department.

 

Psychoeducational/Outreach Programs and Consultation Services

·         Conducted clinical staff training within the agency.

·         Maintained accurate and up-to-date community referral information through meeting and liaison relationships.

·         Conducted information and training sessions within the community.

 

Data Management and Research

·         Designed a database monitoring system for department service delivery.

·         Provided weekly, monthly, and annual department reports on population demographics, clinical needs, and service utilization (including timeliness of service provision, consumer satisfaction, and service follow-up).

·         Provided monthly and quarterly department reports on compliance to agency/state guidelines and clinical standards.

 

Other Services

·         Participated in local television news station phone-in hotline/panel following a series of community murder suicides.

·         Interviewed for local newspaper about suicide and depression and agency services.

·         Department liaison to local community agencies and organizations.

 

Aftercare Specialist

Clinical

·         Monitored client medication compliance.

·         Provided linkage and referral services for clients to community services.

·         Designed and implemented treatment care plans for outpatient services.

·         Attended daily inpatient treatment team meetings (including medical director, charge nurse, discharge social worker) for treatment and discharge planning.

·         Provided crisis intervention services to department clients.

 

Supervision and Administration

·         Reviewed and staffed case assignments.

·         Reviewed cases for compliance to state case management guidelines.

 

Data Management and Research

·         Designed and implanted tracking program to monitor compliance of treatment planning date guidelines.

WE CARE CRISIS HOTLINE/CENTER

Orlando, FL                          May 91-May 94                 Crisis Intervention Aide

Clinical

·         Provided crisis intervention via phone, in office, or within community.

·         Organized and participated in crisis intervention teams responding to schools, organizations, families, and individuals.

 

Supervision and Administration

·         Assisted in the training of volunteers.

·         Supervised volunteers in providing crisis interventions.

 

Psychoeducational/Outreach Programs and Consultation Services

·         Conducted community/school suicide and agency awareness workshops.