Eugene has been performing at a store that is
famous for its Customer Service. He received the
store's highest recognition, the Customer Service
All-Star Award in October 1992, for his work.
In Eugene's own words, "My main concern is
customer satisfaction. All the songs performed may
be selected by the customer. If the song is not in
my Library, I will make every effort to locate and
learn that song. I believe that the customer is
always right, and I leave my customers happy by
performing all the music that they ask for. Most
customers leave the choice of music to me. The
songs I play then depends on the makeup of the
audience that is present."