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A Testament to Excellence
A sampling of comments from former Albany Med
FLIGHT patients, their families
and members of the medical and emergency service communities.
"Feedback from the community suggests, the Med FLIGHT program provides peace of mind."
"Excellent patient care..."
"Excellent job - took excellent care of the patient. (I talked to his wife)."
"Thank you very much for airlifting our mother...The weather was bad and we understand you had to turn back once and then successfuly tried again. We are grateful for your skill and dedication... thanks to many people such as yourself, our family knows that every effort was made to keep her alive."
"Very stressful extrication - the crew was very professional and calm."
"They <the flight team> were prepared for anything when they got there."
"Thank you for evrything you all did for <our daughter>."
"In the past 6 months, Albany Med FLIGHT has been used on three different MVA's in the town...we are happy with your service and staff."
"Always have been receptive and utilize the paramedic on scene for patient history and for ongoing assessment."
"Always know Med FLIGHT <experience> will be positive."
"For the crew who responded to us, I see no room for improvement. With the outside temperature, conditions and lights that we had, I think <they> did a fantastic job!"
"Excellent crew; worked very well with on-scene crew; very down to earth; patient care was of priority."
"Thank you so much for being there...you made all the difference. No words can express our appreciation. Again Thank You!"
"Very efficient."
"Very fine landing by the pilot."
"You guys do a great job getting patient info and providing patient care under a stressful situation and limited on scene time."
"Med FLIGHT crews, in my experience, are always very efficient and knowledgeable."
"Made our staff feel like part of the team."
"...did a fine job communicating..."
"Very efficient and knowledgeable in providing patient care."
"Med FLIGHT is a very important link in our emergency care chain."
"Keep doing what you do!"
"Very polite."
"As always - you guys were great!!"
"Your service was outstanding."
"Very positive experience with Albany Med FLIGHT n this call."
"Excellent job on this flight, no complaints..."
"I would just like to say what an amazing operation you have running....I know many lives that your company has saved."
"The pilot and crew were excellent to all of us."
"Very efficient, friendly and happy."