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          "Workplace Violence 101"
          Featured in Human Resource Executive Magazine
INFO

Workplace Violence 101

"A workshop dedicated to eliminating violence from within"
Presented by Larry J. Chavez, B.A., M.P.A., Consultant and Trainer

'Workplace Violence 101' - the traveling workshop that has brought awareness to thousands across the country.


ABOUT THE WORKSHOP


OVERVIEW

Workplace Violence 101 is a half-day workshop designed to instill awareness of the deadly phenomenon of workplace violence. Furthermore, it provides participants with the tools necessary to assess acts or threats of violence and to deal with them appropriately thereby preventing violence from occurring. The course has fulfilled the training requirements for a number of Federal, State and Local agencies of government as well as organizations in the private sector.

This workshop does something that cannot be accomplished by canned videos, CD’s or other computer-based training systems. It answers the tough “what if” questions posed by your employees. The questions and concerns of YOUR managers and supervisors will be answered by the instructor, an experienced crisis communicator. Remember, this instruction is designed for the educational benefit of your managers and supervisors - the people who will be your first line of defense against workplace violence. If their questions go unanswered, a weak link is created. Employers who are not willing to compromise quality and substance have chosen Workplace Violence 101.

By the end of the workshop, attendees will be able to establish or enhance violence prevention efforts in their organizations. They will also be able to identify and eliminate organizational risk factors which have contributed to violence in other organizations. In doing so, employee safety awareness is increased and organizational liability can be significantly reduced.



WHO SHOULD ATTEND


  • Managers
  • Supervisors
  • Threat Assessment Teams
  • Law Enforcement Officers
  • Security Professionals
  • School Officials
  • Crime Prevention Professionals
  • Human Resource Staff
  • Employee Assistance Staff
  • Risk Management Staff
  • Facilities Managers
  • Safety Managers
  • Investigators
  • The Media

WHAT YOU WILL GAIN


Workplace violence is a pervasive and deadly phenomenon that could strike anywhere and at any time. Your first line of defense is awareness of the subject. This workshop provides the awareness you need.

The emphasis of this workshop is the prevention of workplace violence. The course of study was carefully crafted to convey to the attendee behaviors and conditions that have led to violence in other situations and how to take affirmative steps to avoid them. An in-depth discussion of the mindset of the workplace killer will further assist attendees in recognizing some of the warning signs of impending violence. Basic defusing techniques provide attendees with the tools necessary to prevent, or deal with, a violent verbal confrontation.

By the end of the workshop, attendees will be able to establish or enhance violence prevention efforts in their organizations. They will also be able to identify and eliminate organizational risk factors which have contributed to violence in other organizations. In doing so, employee safety awareness is increased and organizational liability can be significantly reduced.

This course has been taught to people at the executive, management and supervisory levels of federal, state and local agencies of government as well as the private sector. Aspects of this course have also been taught in Canada and Japan.


LEARNING POINTS

  • Overview of workplace violence - The headlines

    • Real life case studies

    • Learning from the mistakes made by others
    • Plausible courses of action
    • Becoming involved in problem-solving

  • Destroying the myths about workplace violence

  • Definition of workplace violence per OSHA

  • Domestic violence in the workplace

    • The need for awareness

    • The percentage of fatal cases
    • Why domestic violences a puzzling issue for decision-makers
    • What can be done to address domestic violence

  • Statistics as a tool, not just numbers

  • Victims beyond the workplace

  • Triggering events

  • 5-point compentency model for managers and supervisors (TM)

    • Why managers and supervisors are are the key to violence prevention

    • Compentencies listed and explained in detail

  • 10-point Threat Assessment Model (TM) - An essential tool

  • 10-point Guideline for workplace violence prevention (TM)

  • Profile of the workplace killer. This profile is the result of the study of over 400 fatal workplace violence cases. It provides essential information on

    • Current employees

    • Former Employees
    • Domestic Violence
    • Violence by customers and clients

  • Actions taken by perpetrator

    • Why they allowed themselves to be captured

    • Why they surrendered
    • Percentage of cases resulting in suicide
    • Interventions that prevented tragedy
    • Lessons learned

  • Warning signs of impending violence which were collected from an exhaustive survey of actual cases.

  • Workplace factors which have contributed to violence

    • A template for your own organizational needs assessment and analysis

    • A means to avoid the mistakes other organizations have made

  • Defusing hostile and potentially dangerous people - techniques that have saved lives. It is also an excellent tool for the improvement of customer relations

  • HANDS-ON COMPONENT

    • Enables students to build confidence in a "hypothetical" learning envoronment

    • Enhances issue recognition and problem-solving skills
    • Assists employees in becoming problem-solvers


5 REASONS TO TRAIN ONSITE


  1. SAVINGS. Since training is at your site, you eliminate travel and lodging expenses for your staff. The more employees we train, the less it costs per employee.

  2. TAILORED TO YOU. Your organizational policies and procedures can be incorporated into the lesson plan.

  3. SCHEDULING FLEXIBILITY. Training is conducted on your schedule on the dates and times most convenient to you. The half-day format of the workshop is ideal for “around-the-clock” operations. Train one shift while the other shift is working.

  4. QUESTIONS ARE ANSWERED. Workplace violence is a complex subject. Even the most competent in-house training professionals cannot be expected to be knowledgeable on all aspects of workplace violence. Our instructor has 31 years of law enforcement experience with concentrations in crisis communication and problem resolution. He has conducted original research on workplace violence and is able to answer your employee’s questions from his own personal experience.

  5. DOCUMENTATION. All Workplace Violence 101 participants receive certificates of completion so you can document training as you see fit.


COURSE DURATION


This course was designed for a half-day of training to facilitate scheduling by employers. This is especially important for those employers with around-the-clock operations or who need to train a large number of employees while still maintaining a working staff.


CONTACT

FOR TUITION AND SCHEDULING INFORMATION, CONTACT:
Critical Incident Associates
P.O. Box 564
Rancho Murieta, California 95683


MOST RECENT INCIDENT: CLICK HERE


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