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HUD's Complaint Process

You have the right to file a complaint if you feel you have been discriminated against because of:
  • race
  • color
  • religion
  • sex
  • national origin
  • familial status
  • disability

Filing Your Complaint
 
Please use the format of the following HUD Complaint Form which is provided for your convenience. Mail your complaint form directly to HUD.
 
Once HUD has received your complaint, they will review it and contact you regarding the information you submitted, possibly requesting additional information or necessary documents. The information gathered will determine if there is sufficient evidence to go forward.
 
Complaint:
  1. Complaint received.
    1. Review complaint and attached information
    2. Contact complainant - interview - clarification and additional information obtained if needed to establish jurisdiction.
    3. Notification letter - jurisdiction found - case officially filed or no jurisdiction - case dismissed
        i. Respondent notified of complaint.
        1. Investigation - possible conciliation attempt - Successful conciliation - case closed, unsuccessful conciliation - investigative report to regional legal counsel for review.
        2. Cause determination - case remains with legal counsel - any settlement in form of consent decree.
        3. No-cause determination - case closed - appeal process in place.
This information will be helpful in assisting you with your discrimination complaint.
 
Click here to view and print HUD's Housing Discrimination Information Form*
* Requires the free Adobe Acrobat Reader software. If you want to download the software, CLICK HERE
 
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