THE
"FOUR-POINT-ON" THEORY AND A SIX ORGANIZATION IN DISTRESS
© 1996 by Judith Searle
Arthur Schnitzler's comedy La Ronde consists
of ten love scenes with overlapping characters who represent a cross-section
of Viennese society in the first decade of the 20th century. In this roundelay
of sex, we see first a scene between a soldier and a prostitute, second
a scene between the same soldier and a parlor maid, third a scene between
the same maid and her wealthy employer, fourth a scene between the same
wealthy man and his mistress, and so forth, ending with a scene in which
the prostitute of the first scene appears again.
It seems to me an analogous situation exists with
the Enneagram. I've observed that individuals commonly feel a strong affinity
with people of the Enneagram point that is four points clockwise around
the diagram from their own. Thus for myself as a One there is a special
affinity with Five--a Perfectionist's admiration for the Observer's coolness,
perspective, and command of intellectual resources. This affinity does
not seem reciprocal, however. Fives appear to have more rapport with their
own Four-Point-On, the Nine (who of all the Enneagram points is least likely
to intrude on the Five's fiercely guarded privacy). But the Nine, rather
than reciprocating the Five's interest, is more focused on the Four (since
merging with the Four's depth of feeling allows Nine to feel focused and
authentic). Again, there is a lack of reciprocity, and Four's most intense
attraction is to Eight (whose daring and sexual aggressiveness are a powerful
lure for the self-dramatizing Four). Eight, however, feels more affinity
with Three (whose effectiveness in the world the power-centered Eight respects).
Three feels more connection with Seven (whose bright ideas Three can co-opt
and commercialize), while Seven connects more with Two (the Helper devoted
to supporting and grounding Seven's visionary flights of ideas). Two finds
a special appeal in Six (the insecure and fearful person in need of the
support that Two needs to give). Completing the roundelay, Six feels a
strong attraction to One (not surprising, since for the Six issues of trust
and authority are central, and the One is scrupulous and respectful of
others' boundaries).
The lack of a natural reciprocity between points
fuels a kind of perpetual-motion machine that is a model for life itself.
This Enneagram version of La Ronde might also be aptly titled The
Divine (or Human) Comedy.
Theories are all very well, but the most important
measure of their value is their applicability to real-life situations.
How can this Four-Point-On hypothesis help us gain insight into troubled
relationships and take practical steps toward solving problems in communities
and organizations? Let me offer as an example a situation I recently witnessed
in the church I attend.
On a Sunday morning in the spring of last year I
learned that the pastor of our small Methodist congregation in a California
community had decided to leave the church in six weeks to take an assignment
involving inner-city churches. On learning they would be losing their beloved
minister, whom I'll call Greg, after 22 years, the congregation expressed
grief, anger, fear, and a pervasive sense of betrayal. The tenor of their
responses confirmed my impression that this congregation, known for its
liberal politics and unorthodox approach to religion, is basically a Six
organization, preoccupied with issues of authority, loyalty, and trust.
Given my hypothesis about the Four-Point-On connection,
you will probably not be surprised to learn that Greg, the pastor seeking
a new position from which he could more effectively perfect the world,
is a One. The Six, remember, has a natural affinity for the One, being
especially appreciative of his trustworthiness, his pragmatism, and his
skill in sorting out moral and ethical questions. And so this Six organization
had grown to trust and depend on its charismatic, idealistic minister (who
was also for a time mayor of the medium-size city in which the church is
located).
But after 22 years of service, Greg's choosing to
leave was a red flag to an organization that places a premium on loyalty.
So betrayal was a strong issue on that difficult Sunday morning: "How could
you do this to us?" "Don't you care about us?" "We need you." "I'm trying
to process this, but I'm in deep grief." Also fear: "We all know the church
takes in more money on the Sundays Greg preaches; will we be able to meet
our obligations?" And the enormous issue of authority: "Don't we have any
choice in who Greg's replacement will be?" (According to Methodist rules,
the congregation is assigned a minister by the District Supervisor and
has the option only of accepting or rejecting the Supervisor's choice.)
"Maybe we should think about disaffiliating with the Methodist Church and
going out on our own." (Greg gulped when he heard this, but said: "Well,
that's certainly one option.") "But then we wouldn't be able to use this
building," someone said, "we'd have to find another place to meet."
The membership of the church had for many years been
heavily gay and (especially) lesbian, with a strong activist, feminist
and multicultural orientation. Services were deliberately ecumenical--many
Jewish holidays (Passover, Purim) and Black-oriented celebrations (Kwannza)
were observed, along with the usual Christian feasts. The "G" word was
rarely uttered at Sunday services, the "J" word was considered out of bounds
altogether, and even the word spiritual was suspect. The singing
consisted mostly of songs with a distinct political flavor, with few conventional
hymns. Although a typical Sunday morning mix included couples with and
without children (the church provides child care during the service) and
people of all ages, I rarely saw a black face in the congregation.
After the service, one of the board members showed
me a "Clergy Profile" for the new pastor that the group had drawn up the
same evening Greg had told them of his plan to resign. The document indicated
that the church was seeking a woman minister, "preferably black and lesbian,"
who could accept a "Reconciling" congregation (one that contained people
of all sexual orientations) and who was progressive politically, interested
in social action, feminist, and non-traditional in theological orientation.
The new minister should also "see sermons as dialogues," encourage discussion,
and be comfortable in casual dress ("no heels, ties or robes").
The crisis in this organization resembled that of
a dysfunctional family--surely no surprise, given the fact that many of
the congregation are themselves products of alcoholic and/or abusive family
situations. The responses to Greg's announcement reflected a belief that
no one who had not had the same kind of disadvantaged background could
understand this group, and I suspect that this belief was at the root of
the board's request that a black lesbian (disadvantaged socially both because
of skin color and sexual orientation) be appointed.
This qualification also relates to Six's issues with
authority: only those who could be trusted not to set themselves up as
authority figures should be allowed to take on positions of leadership.
There seemed to be an underlying anxiety in the group that an outsider--one
not privy to the dark family secrets--might be appointed and might expose
the Byzantine interrelationships of the organization to the critical eyes
of the Methodist hierarchy (already seen as the enemy because the larger
church organization had repeatedly refused to condone same-sex relationships).
There is also a thread in this web that links the
Six organization to another Enneagram point. I suggested earlier that,
while a Six group is especially likely to feel comfortable with a One leader,
the Two individual is likely to feel especially attracted to Six--and this
applies, I believe, to both organizations and individuals. In the upheaval
on the morning of Greg's announcement that he was leaving, there were also
many Two voices seeking to help and comfort, holding the hands of people
who were weeping, expressing hope that the group would "give the new minister
a chance." The congregation includes quite a few psychotherapists, teachers,
social workers, and labor organizers--all natural Two professions--and
during this volatile encounter I observed among these Helpers--especially
those of the social subtype--a spirit of excitement at being challenged
to exercise their professional skills. Many of the Twos actually seemed
pleased
that the crisis allowed them to demonstrate their helpfulness. A complex
and in some ways symbiotic relationship.
A few weeks after this traumatic event, the church
board announced that a new minister had been appointed: a woman who had
been pastor of a thoroughly conventional congregation. On private inquiry,
I learned that the new pastor, whom I'll call Denise, was white, heterosexual
(though unmarried), and 33 years old.
When I went to hear her first sermon I saw a tall,
gangly-looking young woman (who appeared understandably nervous) using
flip charts to illustrate her talk, which she had obviously prepared as
if it were a corporate presentation. There was discussion afterward among
the congregation about "giving her a chance," but over the next few months
many people dropped out and those who remained had frequent meetings in
small groups to address their "mourning issues" over the loss of Greg.
Because of work commitments, I had no opportunity
to go back to the church for almost five months. When I next heard Denise
preach I sensed she was carving a niche for herself in this maverick congregation.
Though about a quarter of the church's members had dropped out since Greg's
departure, there were a number of new people, including some young couples
with children (formerly a tiny subgroup in this congregation).
In her sermon Denise talked about obsessions, compulsions,
and the shame that underlies them, acknowledging her own history of a violent
home life as background to her personal experience of these debilitating
psychological problems. Her style was distinctly different from Greg's.
Where he was more authoritative, more intellectual, more polished, she
was more psychologically-oriented, more tentative, more vulnerable. She
charmed the group by acknowledging her own fears and made some effective
jokes at her own expense. During the group discussion after her sermon,
I noticed that members of the congregation spoke less about their political
and sexual-orientation agendas (something I had formerly found tiresome)
and more about their personal lives.
Listening to what Denise had to say and watching
her body language, I feel fairly certain she is a Six. My guess is that
she will continue to rebuild this congregation in a distinctive (and perhaps
more compassionate) spirit.
A few further thoughts about Six organizations: I
would guess that many nonprofit organizations might fall into this category,
since nonprofits generally seek to provide social benefit to their members
and to the society at large. And I suspect that the leadership and rank-and-file
of these groups would resemble the patterns I've observed in this unconventional
Methodist congregation.
I think that for organizational consultants the success
of a One leader in a Six organization is worth noting; if one were able
to make a assessment that a company or agency had basic Six characteristics,
a One would often be a strong choice as CEO. As would a Six. And the abundance
of Twos in a Six organization could be an even greater asset if the importance
of their contribution were acknowledged and provided for in the organization's
structure.
I also believe that the patterns I've observed in
Six organizations could fruitfully be applied to the analysis of organizations
characterized by other Enneagram points, with my Four-Point-On hypothesis
in mind. Since I believe this theory is relevant to business and government
as well as to nonprofit groups, I hope others will explore the applicability
of these ideas to a variety of organizations and will report on their usefulness.
The above article was published in
the July 1996 issue of Enneagram Monthly.
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