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Resume: Navin Setia
Navin Setia
2621 West Granville Avenue First Floor
Chicago, IL 60659

navin@navinnet.com     Home: (773) 761-7376
Experience
 
OMD, Chicago, IL July 2003 - January 2006
Ad Operations Supervisor
Maintained excellent working relationships internally, with clients, creative agency partners and vendors
Provided monthly volume reports for all ad servers and rich media vendors
Served as an expert on ad serving vendor products including Doubleclick Dart, Mediavisor, Atlas Suite, & Mediaplex Mojo Adserver
Trained and recruited members of Ad Operations team
Implemented training program for new hires, including all appropriate systems and processes
Assigned clients/campaigns to Campaign Managers & Coordinators
Ensured that quality control procedures for implementation of tracking processes with 3rd party ad servers and clients are utilized by both Ad Ops Team & Strategy Team(s)
Ensured error-free, timely work by traffic team
Remained up-to-date on most current relevant technologies and pass along this knowledge to the rest of the team
Maintained flowchart monitoring Campaign Trafficking assignments
Provided Strategy Team(s) with estimates on Trafficking time required for campaigns
Managed the trafficking, reporting, and maintenance of advertising campaigns for clients such as United Airlines, McDonalds, Drugstore.com, Universal Studios Orlando, & Suntrust Bank, among others
Managed weekly, monthly & quarterly reports for accuracy and ROI tracking



 
Orbitz LLC, Chicago, IL December 2002 - March 2003
E-Marketing Analyst (Contractor)
Managed campaigns on Pay for Placement sites such as Google, Overture, FindWhat, etc.
Managed creative (Gifs, Flash, etc) on Ad Server to ensure maximum ROI.
Worked with creative agency to develop creative materials that achieved click-thrus of over 17%
Monitored and researched competitive sites, online media resources, AdRelevance, etc. to keep abreast of interactive media trends
Researched, planned, and budgeted online media buys on sites such as ESPN, NYTimes, Tribune, etc
Managed daily reporting process/reports for accuracy and ROI tracking

 
AltaVista Company, Chicago, IL September 2000 - December 2002
Advertising Production Associate
Maintain optimal delivery of ad campaigns, and communicating strategies to do so to Account Managers and Clients
Liaison between Ad Operations and Sales regarding new policies and order processes
Manage the scheduling and maintenance of advertising campaigns for clients such as General Motors, Ford Motor Company, Sears, Expedia, and Orbitz and well as Agencies such as Performics, Starcom & JWT
Ensure that advertising creative (text and graphics) conforms to specifications
Act as client contact regarding campaign performance and reporting
Implement campaigns with unique serving, targeting tracking and reporting requirements
Book and target ad campaigns and ad creative according to Sales' insertion orders
Assist in development of internal tools and systems increasing the efficiency and service level of department
Track online campaign performance and recommended optimization for underdelivering accounts in order to maximize booked revenue
Implemented Siebel Sales System and operated as point person for Chicago Office
Responsible for all IT related matters for thirty people in the Chicago and Detroit Sales offices
Recruited and interviewed potential Ad Production Associates for AltaVista’s Chicago office
Partner with Business Development and Sales to ensure client satisfaction with campaign performance
Leverage AltaVista’s ad units and ad programs to all current and potential advertisers
Work alongside editorial team to optimize performance of Paid Listings creative
Trained new sales staff on ad serving technology and sales & trafficking policies.

 
Information Security Corporation, Deerfield, IL January 1997 - September 2000
Marketing/Technical Associate
Coordinated the creation and production of all collateral materials
Authored, edited, and published content for product brochures and company website
Prepared and distributed sales letters and direct mail materials
Performed product demonstrations at trade shows
Conducted research and analysis on industry trends and competitors’ products
Provided technical support to internal and external customers
Recorded all sales for monthly accounting journals
Fulfilled all purchase orders and product information requests
Performed quality assurance tests on new products

Education
 
Loyola University Chicago, Chicago, IL
Bachelor of Business Administration - Marketing, May 1997
Skills
 
· Expert in Microsoft Windows 3.x, 95, 98, 2000, NT & XP, Doubleclick Dart for Publishers & Dart for Advertisers
· Knowledgeable in Mac OS, Microsoft Office, Microsoft Publisher, Adobe Photoshop, Goldmine, ACT! Siebel, & HTML