Technical Writing 

 
My technical writing skills are based on 25 years of technical experience—from Computer System Manager to Technical Communication Specialist—at Eastman Kodak Company in Rochester, NY. Because of my unusual combination of writing skills, attention to detail, and computer science background, I have received 10 awards from the Society for Technical Communication for manuals that I've written. 

During my tenure as a Technical Communication Specialist at Kodak, I did the following: 

• Managed all phases of Kodak service documentation—from research to final production—for PhotoCD and Health Sciences Field Engineers worldwide
• Managed projects to ensure completion before deadlines in the most cost-effective way possible
• Designed, researched, and wrote software manuals and users’ manuals for Kodak customers
• Collaborated with Design Engineers to accurately document hardware and software products clearly and concisely for a non-technical audience
• Worked closely with end-users to validate publications and improve usability

Some of my most recent technical writing projects include: 

• The CMHC User’s Guide for health-care agencies
• Environmental Law Reporter Product Guide, Nita Beck Communications, Rochester, NY
• The DPM 2000 RIP Software User’s Manual for Itek
• Service Documentation for the Kodak Digital Science Cardiac Archive Station CAS 6000, including:
• Site Specifications 
• Installation Instructions
• Illustrated Parts List
• Diagnostics Manual 
• Service Manual 
• Service Documentation for the Kodak Digital Science Cardiac Review Station CRS 2000 and the Review Station Controller RSC 200, including:
• Site Specifications 
• Installation Instructions 
• Illustrated Parts List 
• Diagnostics Manual 
• Service Manual 

Please contact me if you would like to see a sample of my writing.