Rachel A. Pace -- Versatile Technology Professional
Objective:
A technology position that utilizes my myriad of skills, challenges my mind and provides an atmosphere of integrity and trust. The ideal position should include evaluation of new technology, development of technology strategy and managing new product development and implementation.
Personal Characteristics:
Dynamic leader with strong problem solving, planning, team-building and project management skills. Hands-on, collaborative management style. Skilled in forming internal strategic alliances and managing the vendor community. Strong communications and presentation skills effective at all levels of the organization. Cost-conscious and results-oriented.
Relevant Experience:
BizProLink Corporation, Fort Lauderdale, Florida -- February 2000 to April 2002
Director, Product and Community Development
Responsible for the concept, implementation and management of existing and future site products and services, oversee the strategic direction of all technology efforts, the content and community development, production and partner integration, and data integrity processes.
Develop personalization and content management strategies utilizing BroadVision technology and 1 to 1 methods resulting in a 300% increase in new user sign-up.
Led technology group to develop standards in all areas of IT with a focus on data integrity resulting in a scaleable network of over 1500 portal sites.
Hands-on design and development of the architecture to manage content and work-flow across a distributed work-force.
Improve and implement QA procedures and policies.
Analysis of all log file statistics, click stream and user data and monitoring of all system resources.
Development and implementation of complete content management system using BroadVision 1 to 1 Enterprise and Oracle database in a Sun Solaris environment with Siebel CRM and MQ Series middle ware.
Research, evaluation and demonstration of new technologies and provide cost analysis to all involved parties.
Developed and implemented procedures and tools to standardize project management practices and promote adequate communication and project documentation.
Coordinate multiple partner implementations, integrating content and ASP’s with disparate data sources.
Establish and maintain enterprise equipment and departmental budgets.
Coordinate the communications between the executive, technology, and product development teams, and partners to implement software necessary to eliminate double data entry.
Windows NT, MS Office, UNIX (HP, Sun and IBM), HTML, CSS, Java, BroadVision, Interwoven and Siebel Systems
Centrack International, Boca Raton, Florida -- January 1997 to February 2000
Director, Member Development
Responsible for strategic direction of all technology, loyalty programs and customer relationships. Oversee the development of all technology efforts, the content and community development, and new partner integration.
Developed a highly talented team of customer support, business development and IT professionals.
Defined, developed and executed Buyer Development program responsible for 1000% increase in auction participation.
Developed and implemented procedures and tools to standardize project management practices and promote adequate communication and project documentation.
Analysis of all log file statistics, click stream and user data and monitoring of all system resources.
Implemented proprietary content and auction management software in a HP and IBM Unix Environment.
Provided ongoing coaching and development for team members resulting in 0 turn-over for the entire project.
Developed and implemented improvements to productivity and customer satisfaction, resulting in a 75% increase in customer satisfaction rating.
Responsible for the evaluation and purchase of all new technology needs; PC’s, printers, software, networking hardware and telecommumications.
Developed and implemented QA procedures and policies.
Conceptualize, define and deliver online B2B auction solutions.
Manage search engine presence, successful in getting over 6000 dynamic pages indexed within Google.
Windows NT, MS Office, UNIX, Internet Administration, HTML, SQL and FoxPro
Builder's Square, Delray Beach, Florida -- May 1995 to January 1997
Regional Director of IS
Responsible for the daily operations of 27 stores in the southeast market.
Customer service, problem solving and complete P&L accountability.
Front end, receiving, bookkeeping, IS and POS.
Large scale POS system changes.
Direct supervision of approximately 90 people, responsible for over 5000 employees overall.
Compliance with all EEOC, OSHA and EPA regulations.
Safety and loss prevention video surveillance systems.
Hiring, training, counseling, and performance evaluations.
AS-400, EDI, Windows, OS2, Excel and Staff Works.
Home Depot, Atlanta, Georgia -- January 1986 to April 1997
MIS Manager
Responsible for daily store operations.
Customer service, problem solving and complete P&L accountability.
Front end, receiving, bookkeeping, IS and POS.
Large scale POS system changes.
Direct supervision of approximately 75 people, responsible for over 250 overall.
Compliance with all EEOC, OSHA and EPA regulations.
Safety and loss prevention video surveillance systems.
Hiring, training, counseling, and performance evaluations.
Opened 12 new stores in 6 states.
AS-400, EDI, 20/20, Windows.
Other Interests and Hobbies
Open Directory Project
Editall, Catmove, and Kids and Teens Meta Editor
The Open Directory is the most widely distributed data base of Web content classified by humans. Its editorial standards body of net-citizens provide the collective brain behind resource discovery on the Web. The Open Directory powers the core directory services for the Web's largest and most popular search engines and portals, including Netscape Search, AOL Search, Google, Lycos, HotBot, DirectHit, and hundreds of others.
American Society of Association Executives
Associate Member, Active on the Finance and Administration Committee
ASAE, known as the association of associations, is considered the advocate for the nonprofit sector. The society is dedicated to advancing the value of voluntary associations to society and supporting the professionalism of the individuals who lead them.
National Association of Female Executives
Active Member
The largest women’s professional association and the largest women business owners’ organization in the country, provides resources and services — through education, networking, and public advocacy — to empower its members to achieve career success and financial security.