Training, speaking and consulting services

Humorous. Engaging. Interactive. Knowledgeable. Invite Rich Gallagher to train or consult for your organization, and you will never look at your business culture or service quality the same way again!

Discover what clients including NEC, Cornell University, Business Objects and many others have already found out - getting Rich Gallagher in front of your team represents a roadmap for strong, positive organizational change. Services include:

Speaking: Keynote, conference and in-house corporate speaking programs, based around Rich's nationally published books or other topics. Topics include:

-The Soul of an Organization: The Values That Drive Successful Corporate Cultures
-Delivering Legendary Customer Service: Seven Steps to Success
-Leadership That Creates Self-Sustaining Performance
-Hiring for Great Service: Recruiting and Retaining Your Best People
-Developing Passion and Motivation in Your Front-Line Team

Corporate training workshops: Half-day, full-day and offsite retreat programs on subjects including corporate culture assessment, leadership development, service quality, front-line communications skills, performance enhancement and related topics. Contact us to discuss your specific needs, and let us design a program for you that creates results!

For customer contact environments, visit The Acuity Learning Group for proven industry-specific training programs developed by Rich Gallagher to create measureable performance improvement in front-line and service leadership teams.

Consulting: Much more than an author and speaker, Rich has a strong management track record of turning around the performance of organizations of all sizes. Assessment of business processes, customer and employee satisfaction tracking, recruiting process design, cultural assessment and change initiatives, organizational development coaching and custom training and courseware development are just a few of the areas where Rich Gallagher's expertise can create measurable bottom-line results for your organization.

Contact us for a complimentary telephone consultation to discuss your own consulting and training needs, and let Rich Gallagher's real-world experience, research and insight help you acheive your business goals.