
A version of this article originally appeared in the The
Learning Curve and The ASTD Reporter in November, 1997.
Was it in Africa? I thought so, but wasn't sure, so I looked
it up in my dictionary. Yup, there it was, in South Africa, bordering
Mozambique, Zambia, Botswana, and the country of South Africa.
It would be a really long trip, but I had committed myself to
going wherever there was a need.
I belonged to the Oakland (California) Sunrise Rotary club,
and a couple of weeks before, I had joined an internet newsgroup
of people interested in what Rotary clubs around the world are
doing. One day I got the idea of doing fundraising seminars on
"Taking the Pressure Out of Deadlines," and splitting
the proceeds between Rotary and my consulting business, Results
in No Time. So I wrote up and emailed a fundraising proposal
to ROTI, the Rotary newsgroup, which had about 450 members worldwide.
Within a couple of days I got email responses. The first was
from Toronto, and the second from Madras, India. They both requested
brochures on the seminar.
After handling the email response to Madras, I leaned back
in my chair and thought, "As long as there's a need, I'll
travel anywhere to help people deal with time pressures."
Then I opened up another email, this one from Mike Weeden, a
fellow Rotarian who was interested in my proposal. He said, "If
you can handle the time pressure, come over here. While the country's
economy has opened up in the past four years, a lot of things
have been imported to Zimbabwe--and time pressure is among them."
I started to doubt my commitment to going wherever there was
a need--partly because I'm not fond of long plane flights, and
partly because at the end of my trip to India a couple of years
ago I got pretty sick.
Furthermore, I wasn't really sure that they had time pressures
there. I never saw anything on TV about a modern "rat race"
in Africa. And even if they did have problems with time, did
they experience linear time as we do in the US and Northern Europe?
Three months later a bull elephant was trumpeting and charging
the land rover I was in. He backed off after getting within 20
feet of us, then tried to cross the road behind us. Our guide
backed up the vehicle so we could stay close to the elephant.
This was just one of many exciting incidents during my weekend
at Victoria Falls, which according to some, is the largest waterfall,
and one of the seven wonders of the world. The day before I had
conducted a seminar at Victoria Falls for Delta Corporation's
financial directors. Delta is the second largest corporation
in Zimbabwe with some 13,000 employees. My trip expenses were
picked up by Delta in exchange for this seminar with the directors.
I was surprised that most of the directors thought that time
pressure was indeed a fact of life that we could at best ignore
or tolerate. Very much in line with the way we experience time
in the US and Northern Europe, they believed that pressure was
built into time and deadlines, an objective fact of physical
reality. The day before, in the capitol city of Harare, most
of the fifty-three participants in a similar workshop said that
based on their past experiences, they knew it was possible to
transform a significant portion of time pressure. Did the directors
perceive less opportunity for changing the pressure because their
pressure was more intense? I think that the difference might
also have been affected by the strong linear thinking to which
they were accustomed.
Also 'in line' with the way we experience time in the US,
virtually all participants in both workshops perceived time as
linear, flowing along a straight line. I discovered this by doing
an exercise in which I said phrases like "an hour ago,"
"an hour from now," "early this morning,"
"later this evening," "yesterday," "tomorrow,"
etc., giving them time to project an associated image or thought
for each phrase. About 75% said that the future was perceived
or felt in front of them, while the past was in the back--with
past, present, and future along a line. About 25% said the future
was to their right, and the past was to the left, while again
past, present, and future were along a line. These findings are
notable because (1) there are cultures where these results aren't
found--e.g., the past is in front of a person, and (2) there
is variation in the location of past, present, and future depending
on the individual. Most importantly, however, doing the exercise
gave people insight about where they as individuals experience
past and future--insight that is essential in order to allow
the restrictive structure of linear time
to dissolve into the malleable nonlinear presentation of past
and future in peak performance.
A couple of days later I was out in the countryside, close
to the border with Mozambique, at Mother of Peace orphanage,
which is where a good portion of the proceeds from my seminars
during this week will go. Msasa Rotary club, to which Mike Weeden
belongs, decided to help build a new dormitory for the orphanage.
Most of the kids are at the orphanage because their parents died
of AIDS, an epidemic in Africa. Nine of the kids are themselves
HIV-positive. The orphanage is very well run, the people are
very kind and friendly, and most of the kids are very lively.
They followed us all around as we toured the facilities. After
I played catch with one cute little girl, she became my constant
companion during the rest of our visit. Before we left I got
to hand each of the kids a couple of pieces of candy we had bought
on our way there. As is customary for the Shona Africans, many
of the older kids clapped their hands before accepting the candies.
As an acknowledgement of the magnitude of the gift, both hands
were used to receive the candies. The kids even sing a special
song in appreciation of the gift.
Two days later a one-armed guide at Snake World has just told
us about Gabon vipers. I'm looking at two vipers on the other
side of the glass. The young ones--which, unlike older snakes,
empty all their venom into their victim--typically kill
a human within five minutes of a bite. Older ones kill within
ten minutes if no antitoxic serum is available. As we leave the
vipers he says there are five in there; astonished I look again
to find the other three, even now scarcely visible because they
look so much like leaves. Then we move on to the crocodile enclosure,
where the guide says that his right arm was taken off by a croc.
He said he was lucky the pond was shallow, because the croc couldn't
drown him there.
The day before I had conducted another seminar in Harare at
Mandel Training Centre, actually the most beautiful and well-equipped
such center I've seen anywhere. Because of what I learned about
the reserve of the Shona people last week--they often won't offer
questions or comments unless asked directly--I was able to foster
even greater participation yesterday. Their reserve, as well
as the lesser reserve of the Zimbabweans with European ancestry,
was understandable, given only that caning is an acceptable means
of discipline in the school system, even in secondary school.
In this third seminar I taught in Zimbabwe I surveyed the
fifty-four participants and found that, like those in the previous
seminars, almost everyone experienced time flowing relentlessly,
linearly, and at an apparently constant rate. There was a noticeable
difference, however, between the Shona Africans and those of
European ancestry--those with Shona blood seemed much less pressured
than the Caucasians. In the seminars I presented my belief that
time pressure is proportional to how separate we keep ourselves
from what we're doing. Perhaps with this insight the Caucasians'
pressure would diminish, and the Shonas might not fully develop
the 'hurry sickness' being exported along with modern business
practices and attitudes by Western countries.
Copyright © 1997 by Steve Randall, Ph.D.


RESULTS IN NO TIME
email: stevrandal@aol.com
phone & fax: 510-690-0490
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