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CITIGROUP,
Corporate & Investment Bank, New York, NY
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2000-2002
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VP,
Director - Citicapital Risk Management & Control (2001-2002)
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Selected to
establish and direct an Internal Control organization for the Citicapital
Business - the second largest U.S. based Commercial Finance Company
($35BN in Assets / $1.5BN in revenues). Directed three Senior Vice
Presidents in the management of approximately 120 professionals.
Significant accomplishments included:
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Developed
and implemented consistent internal control standards across four
individual and geographically dispersed commercial finance organizations
(to include the US, Canada & Europe) acquired by Citigroup
since May 2001.
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Designed
and embedded a comprehensive self-assessment program across all
business lines.
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Created
standard risk assessments, weekly metrics and core tracking processes
to manage operational risk & strengthen Senior Management's
assurances for compliance with key internal control and corporate
governance standards.
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VP,
Director - Global Management Internal Control (2000-2001)
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Created
and led a Global Management Internal Control Organization responsible
for driving audit, control and compliance standards for 18,000 Operations
& Technology professionals worldwide. Scope of responsibility
covered all Salomon Smith Barney Trade Support (640,000 trades per
day / $620BN Securities Settlements per day / $4.6 Trillion in assets
under custody) and Citigroup Global Markets ($66BN in Derivatives
activities per day / $770BN in funds transfer transactions per day)
activities and functions. Directed four Senior Vice Presidents in
the management of 140 professionals in all aspects of broker dealer
account reconciliation, registration/licensing and internal control.
Key accomplishments included:
- Achieved
a 92% decrease in Unsatisfactory Audit Report ratings issued over
a fifteen-month period through the development & implementation
of a comprehensive control assessment program in support of Operational
Risk and Regulatory Requirements across all Corporate and Investment
Bank Operations & Technology functions.
- Created consistent
dialogue and enhanced relationships with internal audit and critical
external regulatory agencies, including the OCC, Federal Reserve,
Securities & Exchange Commission and the New York Stock Exchange.
- Achieved
significant risk reduction including the satisfactory resolution
of over $66BN in aged (3+ years old) reconciling items with total
write-offs taken of < 1%.
- Directed
several reconciliation & control backlog activities associated
with various acquisitions, organizational consolidations and systems
conversions.
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CITIGROUP
- Global Markets, New York, NY
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1996-2000
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Vice
President, Division Head - Corporate Finance
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Global responsibility
for directing approximately 250 professionals ($21MM annual budget)
to provide Operations and Technology support for all Global Markets
Corporate Finance Businesses (Lease Finance, Loan Syndication's,
Sales & Trading, Portfolio Lending, Project Finance, Structured
Finance and Real Estate Finance).
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Selected
to lead (June 1998) Citigroup merger transition team for the Global
Loan Product. Defined, identified and implemented required Business
infrastructure and appropriate operational processes to insure
proper alignment of the Firm's $315BN Global Syndicated Loan Portfolio
with Salomon Smith Barney's Fixed Income Business.
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Enhanced
annual fee income and servicing related revenues by $4MM related
to the Global Loan and Asset Based Finance Businesses through
development of new processes, key tracking metrics and critical
controls.
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Reduced
annual operating expenses by over $12MM (or 38%) over a two-year
period through identification and sharing of best practices, standardization
of global processes, selected site consolidation, and enhancement
of critical support systems. Led continuous improvement efforts
& strengthened quality through defect and cycle time reduction.
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Successfully
directed all European Monetary Union (EMU) and Year 2000 (Y2K)
Global Markets Corporate Finance readiness activities. Directed
Benchmarking and Total Quality Management programs across Global
Markets.
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CITICORP
- North American Global Finance, New York, NY
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1993-1996
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VP,
Operations Director - Relationship Support, Customer Service
& Research
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Achieved
a $3MM (20%) annual cost reduction for Global Loan Operations
through consolidation of core support functions across seven cities
into a single geography. Directed over 200 professionals in providing
core Operations support (i.e. Customer Service, Credit Administration,
Research, and General Business Management) to Relationship and
Product Management across Global Finance.
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Generated
over $25MM in net new business annual annuity revenues through
the implementation of a formal transaction services cross-selling
program for all Customer Service and Relationship Associate staff.
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Responsible
for the global implementation of a comprehensive Bank-Wide sales
and marketing management system. Partnered with Senior Marketing
executives, Technology Development, Operations and external vendors
to develop functional requirements, test, and deploy a comprehensive
Sales and Marketing toolset.
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CITICORP
- North American Investment Bank, New York, NY
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1987-1993
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VP,
Channel Head - Bank Loan Syndication/Finance Operations
(1990 - 1993)
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Managed
over 120 employees in all aspects of Syndicated Loan Operations;
responsible for increasing annual agency fee revenue over a
three year period by 100% (from $5MM to $10MM) while concurrently
reducing annual operating expenses by nearly $2.8MM (35%), through
the implementation of end-to-end Agency unit costing methodologies,
pricing models and associated processes / control improvements
across North America.
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CITICORP
- North American Global Finance, New York, NY
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VP,
Channel Manager - Mortgage Finance Operations (1987
- 1990)
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Progressed
from Accounting Supervisor to Channel Manager of up to 90 individuals
in support of all Financial Accounting, Agency MBS, Trader Support,
Risk Management, Underwriting and Master Servicing activities
for Citicorp's Mortgage Backed Securities, Whole Loan, Private
Placement, Citimae loan conduit, and CMO businesses.
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CHASE
MANHATTAN BANK, New York, NY
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1982-1987
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Second
Vice President - Internal Domestic Audit
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Advanced
from junior staff auditor to Audit Manager, responsible for the
planning, coordination, and simultaneous execution of multiple
assignments across a variety of Corporate functions including
Mortgage Banking, Trade Services, Compensation Processing, Acquisition
Management and Benefits Administration.
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RICHMOND
HILL SAVINGS BANK, New York, NY
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1979-1982
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