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Issues affecting this most important utility service
Important issues affecting this most vital utility service
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End to storm water drainage rip off and details of proposed cuts to bills

Disappointing new customer charges have been announced by OFWAT Proposed cuts to water bills have shrunk from 20% to 3.5% in fact some sewage charges are actually going up by 2.2%. Details of new charges including surface water rebate

 

Surface Water Rebate

Rebate for customers from small towns and villages, throughout East Anglia who are paying for surface water drainage when they are not even receiving the service.
Important Notice....     Claim your £30 REBATE NOW here's how to do it !

 

Water Industry Act 1999

End of disconnection's, public heath is now the first priority. Does the new Water Industry Act which received the Royal Assent on the 30 th June 1999 give consumers a real choice on how they pay for water?  Details of customer choice about metering.
Charged for nonexistent service

Many customers are being charges for surface drainage when they do not receive the service.

Customers charges 2000-2005

The full debate on customers charges for the first 5 years of the New Millenium

Proposed 19% fall in bills cut to 11%?

Customers bills reduced by 10% instead of the 19% originally sought by the Regulator. Will redundancy still have to balance the lower charges?

Threat to public safety

The railways have proved that it is difficult to ensure public safety in a fragmented industry. This is why it is feared that the proposal to introduce competition to water sales will cause problems.

National Consumer Council do not agree with miserly cuts to water bills!

According to OFWAT the 2000-2005 price limits for water companies are based on reliable information supplied by the industry. Experts from the National Consumer Council argue that they should have been lower.

Does OFWAT really speak out for consumers?

Many consumers object to water being sold as a commodity like baked beans. Yet OFWAT appear to support Anglian Water's domestic metering campaign. Dissatisfied customers are denied the option of returning to an unmeasured supply of water, once a meter is fitted and used for one year! 

Don Calthorpes' report on the July 1999 Associate Parliamentary Water Group Meeting with Michael Meacher at the House Of Commons.
Index of Don Calthorp's Eastern Region OFWAT Meeting reports covering the topics above.